Terms and Conditions

Effective Date: 05/20/2025

Welcome to the official online store of Chucho Valdés. These Terms and Conditions govern your use of our shop located at https://chucho-valdes.com/shop. By purchasing products through our website, you agree to the following terms:

1. Products
All items offered in our store are physical products. We make every effort to display accurate descriptions and images. However, actual products may vary slightly due to manufacturing or packaging updates.

2. Orders
Orders are processed upon receipt of payment.

We reserve the right to cancel any order at our discretion, for example, in cases of fraud suspicion or stock issues.

You will receive a confirmation email with your order details once completed.

3. Prices and Payments
All prices are listed in USD and include applicable taxes unless otherwise stated.

Payments are processed securely through our chosen payment gateway.

We do not store or have access to your payment information.

4. Shipping
Orders are shipped via UPS to the address you provide during checkout.

Please ensure all shipping information is accurate. We are not responsible for delays or losses due to incorrect addresses.

Shipping fees and estimated delivery times will be calculated at checkout.

You will receive a tracking number once your order has been shipped.

5. Delivery Times
Delivery times vary depending on your location and shipping method.

We are not responsible for delays caused by customs, natural events, or courier issues once the package is in transit.

6. Returns and Exchanges
If your item arrives damaged or defective, please contact us within 7 days of delivery at virginia@reprocd.com.

We do not accept returns for reasons other than damage or defect.

All sales are final unless otherwise stated.

7. Privacy
Your information is handled in accordance with our Privacy Policy. We use your data only to process your order and communicate with you about your purchase.

8. Intellectual Property
All content on this website, including product names, images, logos, and designs, are the property of Chucho Valdés or their respective owners. No content may be copied or reproduced without prior written consent.

9. Governing Law
These terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved through the appropriate courts of that jurisdiction.

10. Contact
For any questions or concerns regarding these Terms and Conditions, please contact us at:

📧 Email: systems@innercatmusic.com
📍 Address: 5623 NW 74th Ave, Miami, FL 33166